Guest information · Jewel Himalayan Heights
Terms & conditionsA little clarity before your stay.
Everything you need to know about staying with us, from arrival and guest requirements to family stays and cancellations.
Before your stay
Property rules & conditions
Please review our guest policies before confirming your booking.
Property rules
- Check-in from 1:00 PM; check-out by 11:00 AM.
- Early check-in and late check-out are allowed subject to availability.
- Foreign guests are welcome.
- Visitors are allowed in the lobby area.
- Outside food and beverages are not allowed in rooms.
Must-read rules
- The primary guest must be at least 18 years of age.
- Government-issued identification is required at check-in.
- Pets and outside food are not allowed.
Guest profile
- Unmarried couples are allowed.
- Groups with only male guests are allowed at the property.
- Unmarried couples are also allowed in hourly-stay rooms.
ID proof
- Passport, Aadhaar, Driving License and other government-issued IDs are accepted as ID proof.
- Local IDs are allowed.
Smoking & alcohol
- Smoking is allowed only in designated areas and is prohibited in rooms.
- There are no restrictions on alcohol consumption.
Accessibility
- This property is not accessible to guests who use a wheelchair. Please make arrangements accordingly.
Pets
- Pets are not allowed.
- There are no pets living on the property.
Other rules
- Private parties or events are allowed.
- A compulsory gala dinner supplement may apply on Christmas, New Year’s Eve or other festive periods, payable directly at the hotel.
Infant policy
- Children up to 5 years stay free of charge.
- Complimentary infant meals are provided: warm milk, khichdi, mashed potatoes or soft mashed vegetables.
Child & extra-bed policy
- An extra bed can be provided for a child included in the booking, for an additional charge.
- An extra bed can be provided for any additional guest, for an additional charge.
Cancellation policy
- No cancellation charge applies if cancelled more than 72 hours before check-in time.
- A 100% cancellation charge applies to cancellations made within 72 hours of check-in time.
Extra-bed and child charges, festive supplements and applicable taxes are confirmed at the time of booking. Policies are subject to change — please reconfirm the current rules with our team when you enquire.
Confirm policies with our team